We value your business and respect your right to privacy. This privacy policy explains how we protect your privacy before, during and after you place orders using the www.trulyfruit.com website.
Registration
When you register for a wholesale account with us, your company, address and contact information is stored on a secure server and is never (ever) shared, sold, or traded with any third party.
When you register, you will also choose a user name and password to login to your account. Only you will have access to your password, and you may change it at any time.
As part of the registration process, you may choose (or not choose) to sign up to receive emails containing product updates or promotions. Our policy regarding newsletters and customer emails is to send them out only occasionally, and only when they will contain information of real interest to our customers - for example, new products or sales promotions. Be assured that subscribing is entirely your choice and you will be able to change your preferences or unsubscribe at any time.
We recommend that any communications you send us via email (or our online contact form) do not contain information that is private or confidential. Credit card information should only be provided via the secure online order form.
In the unlikely event of fraud or other situation in which we are required by law to provide information about a customer, we reserve the right to fully cooperate with local, state and federal authorities.
Ordering
When you place an order, you will need to enter your credit card information for payment. Our shopping cart software and payment gateway provider are both PCI-compliant, which means that none of your credit card information is stored in our system at any time.
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Payment authorization and processing is done through Authorize.Net, which complies with strict industry standards for payment processing including use of 128-bit Secure Sockets Layer (SSL) technology, leading-edge encryption methods, and compliance with the Payment Card Industry (PCI) Data Security Standard.
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Once your order has been authorized and submitted, you will also receive email confirmation of your order, but this email will not include your credit card number.
Additional Privacy Policies
On the product pagers there is a link to forward the product information to another person via email (Email to a Friend). If you choose to do so, you will need to enter their email address and your own. This email that is automatically sent to them includes a link to the page and an invitation for them to visit the website, but we will not send them any additional email messages.
In compliance with The Children's Online Privacy Protection Act, we do not knowingly collect any personally identifiable information from children under the age of 13. No one under the age of 17 should submit any personal information to us through this site without the consent of a parent or guardian.
Our site contains links to other web sites only as a convenience for our customers and site visitors; as we do not manage those sites, we are not responsible for the privacy practices or the content of other sites.
Use of Cookies and Site Statistics
Cookies are small files saved on your computer which record information such as the IP address of your computer and the pages that you’ve visited on our website. Our shopping cart requires the use of cookies to record information known as session data, for example to “remember” which items you’ve added to your shopping cart while you're shopping. We also collect general site usage statistics (pages visited, etc) to determine shopping trends and improve the overall shopping experience at trulyfruit.com. No personally identifiable information is collected through the use of cookies.
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